Arbitration Process

Traditionally, real estate industry disputes rely on negotiation for solutions. If negotiation fails, litigation is often initiated. Mediation involves the skillful intervention of a third-party professional to help resolve disputes that arise between two or more parties.

Arbitration, a form of alternative dispute resolution (ADR), is a legal technique for the resolution of disputes outside the courts. The parties to a dispute refer it to one or more persons (the “arbitrators”, “arbiters,” or “arbitral tribunal”), whose decision (the “award”) they agree to be bound. It is a settlement technique in which a third party reviews the case and imposes a decision that is legally binding for both sides.

The Southern Ohio Association of REALTORS believes in doing business the right way. Part of our commitment to our clients is pledging to help resolve disputes. The association offers several services to its members and their clients.

The Southern Ohio Association of REALTORS® (SOAR) is part of a statewide Professional Standards program administered by the Ohio REALTORS®.  Services include an Ombudsman Program, Code of Ethics Enforcement, and Mediation or Arbitration of Commission Disputes.

Video Explanation of Complaint Process: https://www.youtube.com/watch?v=mgJy6MdSTLc&t=107s

Consumer Complaint:  https://www.ohiorealtors.org/consumers-filing-an-ethics-complaint/

Realtor Complaint:  https://www.ohiorealtors.org/members-professional-standards/

For More Information, you can visit the “Before You File A Complaint”